LifeLyftAll policies

Account Deletion

Last updated: 25 September 2026

How to delete your account

Log in, open Profile, then Privacy & data, and choose "Delete my account". You can download a copy of your data first.

If you cannot log in, email hello@lifelyft.ai from the email address on your account.

What happens

  • Any Plus subscription or trial is cancelled first, so you are not charged again.
  • Your profile, household answers, money information, goals, Money Found, checks, saved support, Life Events, missions, score history, Ask conversations, notifications and invite records are permanently deleted.
  • Activity events are disconnected from you so they can no longer identify you.
  • You are signed out everywhere and your login stops working.

    • What we keep

    Payment and invoice records that UK tax law requires (held by Stripe and in a limited payment log), and a short deletion record with a reference number and dates, so we can show your request was completed. These do not include your household or money details.

    If something goes wrong

    If deletion cannot be completed automatically, we will not tell you it is finished. You will get a reference number, and our team will complete it and contact you.